Privacy Policy
Last updated: 13 June 2026
Gild Technologies respects your privacy and is committed to handling personal information responsibly, transparently and securely. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, submit an enquiry, or express interest in our services or product pilot programmes.
1. Who we are
Gild Technologies provides custom software development, web applications, automation tools, dashboards, API integrations and AI-assisted digital solutions, including the planned GildSafeHome AI product direction.
For privacy-related questions, contact us at info@gildtechnologies.com.
2. Scope of this policy
This policy applies to personal information collected through our website, enquiry forms, email communication, business discussions and early product/pilot interest. It does not apply to third-party websites or services that we do not control.
3. Information we may collect
Information you provide
- Name and contact details
- Email address
- Company or organisation name
- Service interest or project requirements
- Budget range, timeline and message content
- Information shared during enquiries, calls or pilot discussions
Technical information
- IP address and approximate location
- Browser type and device information
- Pages visited and website interactions
- Security logs and server diagnostic data
- Cookie or analytics information where enabled
4. How we collect information
We may collect information when you:
- submit a contact form;
- email us directly;
- request a project discussion, quote, demo or pilot conversation;
- interact with our website;
- communicate with us through social media or professional platforms.
5. How and why we use your information
| Purpose | Information used | Typical lawful basis |
|---|---|---|
| Responding to enquiries | Name, email address, company, message and service interest | Legitimate interests or steps before entering a contract |
| Preparing proposals, estimates or project discussions | Project requirements, budget, timeline, business context and communication history | Steps before entering a contract or legitimate interests |
| Providing agreed services | Client contact details, project information, technical requirements and service records | Contract performance |
| Managing business records | Correspondence, invoices, contracts and project records | Legal obligations and legitimate interests |
| Improving website security and performance | Technical logs, device data, usage patterns and security events | Legitimate interests |
| Sharing updates or marketing communication | Email address and communication preferences | Consent or legitimate interests where permitted |
6. Cookies and analytics
Our website may use essential technical cookies and may later use analytics tools to understand website performance, visitor behaviour and service interest. Where required, we will provide appropriate cookie information or consent options.
7. Sharing your information
We do not sell personal information. We may share limited information with trusted providers where necessary to run our website, email, hosting, security, analytics, CRM, accounting or project delivery systems.
8. International transfers
Some technology providers may process data outside the UK. Where this occurs, we aim to use providers that apply appropriate safeguards for international data transfers.
9. How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing business records, complying with legal obligations and maintaining legitimate business records.
10. How we protect information
We take reasonable technical and organisational steps to protect information against unauthorised access, loss, misuse or disclosure. This may include secure hosting, restricted access, password protection, software updates and appropriate administrative controls.
11. Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your personal information, and to withdraw consent where processing is based on consent.
You can make a request by contacting info@gildtechnologies.com.
12. Complaints
If you have concerns about how we handle personal information, please contact us first so we can try to resolve the issue. You may also have the right to complain to the UK Information Commissioner’s Office.
13. Third-party links
Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices, content or security of those external services.
14. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated date.